![]() You have a service-area business and are displaying a physical address.You set up your listing at a virtual office or co-working space address.Here are some other main reasons why Google My Business listings get suspended: If you sat down at your computer and made several updates to your Google My Business listing, that also can sometimes cause Google to be suspicious and trigger a suspension. One of the main frustrations with suspensions is that Google doesn’t tell you why your listing got suspended – so it often becomes a guessing game.įor instance, if you are in a high-spam industry like lawyers, locksmiths, or plumbers, you might get your listing suspended just because of the industry you’re in. If you think your colleagues may find this information on Google support for local business options helpful, please share the post.Determine Why Your Google My Business Listing Was Suspended Whether you choose to pick up a phone or send them a Tweet, you should receive the answers to your questions. Some issues can be very complicated, and it is best to hire a professional expert. If you still need assistance, consider contacting me for SEO Consulting services. This information is current as of 2019 for phone and Twitter supportĪs of today, these are the simplest ways to reach Google regarding your business listing. If you are in doubt about a phone call you received, use the contact information provided here to ensure you are talking to a legit representative. Ask you for other sensitive information about your account.Ask you for your verification code or password.Offer to administer your company profile online.Ask for payment for rankings in search results.Ask for a fee for your business listing or review removal.Google will not call you and ask for money.įor your information, we included a list of things Google will not ask for or call about so you can better protect yourself from possible fraud. Overall, a reasonably straightforward phone call to get the assistance you need. At the end of the call, I took a very short feedback survey about the call and local search. The representative I spoke to was very professional and helpful. Recently, when I called support for a client of mine, I was only on hold for about 30 seconds after the automated introductory. I’ve read comments in forums that said when a person did call they waited 30-40 minutes. This time will of course vary depending on how busy they are. Like any customer service number, the GMB Phone Support line will have you waiting on hold for a little while for the next representative. Listing ownership transfers or other issues.Receive help for other issues you can’t find the answers in the help pages or in the dashboard.Maybe you never received a postcard or have other verification issues. Assistance with setting up a new local account.Some of the support issues the service number can assist with includes: There is just an intro and then directly to the wait line you go. There are no complicated menus asking you to say or input your answer. If you have patience, call the support Number at 1-84 When you call, you’ll hear an automated voice welcoming you to the GMB Set up line. Google My Business Phone Support Help Line If you find your specific problem that just doesn’t seem to have a solution there, you can contact support via Phone or Twitter directly. But there are just times you need to chat with a real live person. Complete the call info and select “Call Me.”ĭo not Forget Google My Business Help Sectionįrom my experience, the Help/Support page is very extensive. ![]() Provide the requested details about your company including your address and email.Provide additional information regarding your issue or what you need to update.
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